Laurelwood & The Well Spa Reviews
Taylor Patterson
1690780055
Update : While my experience at the salon was not what I had planned, the salon handled this matter with great care and made me feel valued and heard. They reached out to me and worked with me to refund what I paid for my visit and were extremely professional and kind throughout the entire process.This was my first time going to Pavo Salon. I chose to go to this salon because of the many 5 star reviews. I walked in hoping to get my WAIST long hair cut to midboob length, as I am getting married in October and did not want anything too drastic (which I also told to my stylist). I told my stylist the length I wanted (and to go no shorter). I stressed this more times than I can count. My stylist asked me to look down so they could cut my hair. When I looked back up, I realized how short they cut it. My hair was now at my armpits. So, rather than taking 4-5 inches off my hair, they cut off 8-10 inches.This is not at all what I asked for nor wanted. I am extremely upset and unhappy with the outcome and have been crying all day. I just felt as though my stylist did not listen to me AT ALL. I was very clear and very adamant about my needs. Instead, I feel as though my stylist chose to do what they felt like doing without consulting me about it first. Fingers crossed some length comes back before my wedding day. Extremely disappointed and heartbroken.
Veronica Berry
1690421339
I love Maria! She’s the sweetest! My first hydrafacial left me feeling refreshed and relaxed! My skin was glowy and felt like new! I highly recommend!!
Ginger Simons
1687571503
Awesome salon, beautiful and smells heavenly! Meg was my stylist and I could not have found anyone more perfect! She did an amazing job with my formula and root touch up. She was also very kind and extremely easy to converse with!
Patris Garrett
1687088120
My hairstylist is knowledgeable about hair, products and styles! We always agree on what to expect from her and how she takes care of my hair! I’ve never been disappointed after finishing results! Bre is so sweet and kind! Thanks Bre!😊❤️
Denise Buchanan
1686358917
The salon was friendly and VERY clean. Beth listened to what I wanted and what I said. I couldn’t be happier and had so many compliments after I left the salon. Love the Aveda products being used and sold there. Definitely will be back.
Laurie Bridewell
1684100995
I’ve been a client since 2008. I drive over three hours for Emily N. to cut and highlight my hair on a routine basis. I get compliments all the time thanks to Emily and using Aveda products all this time. Love Pavo, the staff, the spa, everything. My favorite Memphis place!
Haley Writt
1683924731
Beth was my stylist and did an absolutely amazing job. I was going for a look similar to one I’ve had in the past, but she did so much better and the color is so vibrant. The salon I went to previously didn’t do a consultation, didn’t lighten my hair before coloring, and honestly I just wasn’t very pleased overall. I’ve gotten many compliments on it. Went from the blonde to the magenta (Raspberry). Pavo will be my new salon from now on.
Jennifer B.
1683012275
I love my stylist, Cheyenne! I have been a client for 7 years and would not go anyplace else. She knows my hair and personality, and provides perfect color...
Lisa Crocker
1680560117
I made a last minute appointment at Pavo Salon and Nathan (an apprentice) was my stylist. I just wanted a shampoo and style. He ended up using a gloss toner to addd some shine and softness. He was very professional yet personable. We talked about yard work, cooking, and just our personal lives in general. Not to mention, he did a great job on my hair. Granted it was just. a style but I wanted lots of body and just with drying it with a round brush, he made it happen. I'll definitely be going back to see Nathan. Unfortunately, I don't have a photo to post. The receptionist was nice and welcoming as well.
Drea G.
1679667107
My daughter had her haircut with Angel and he was amazing and patient , she loved it , I would highly recommend Angel and the salon the salon was clean and...
Judy Bain
1679055869
Both of the women that helped me did an awesome 😎 job with my hair and eyebrows. Will definitely be a repeat customer.
DeeDee Lightman
1674655035
Great salon! Love my hair every time.
The Spa is also worth trying!
The Spa is also worth trying!
M. E. M. Wilkey
1673925429
Liv delivered fantastic services- my hair looks and feels soft, shiny, fresh and amazing! The whole salon went the extra mile for me- I live out of town and was just visiting Memphis on a lark. I'd had to cancel a recent hair appointment in my hometown and decided to see if I could "squeeze in" somewhere in the Memphis area- I was lucky that Liv had a cancellation and they fit me in.Liv listened to my needs (cut/color) and confidently delivered expert results. She is sweet, easygoing, and so competent, I'm going to consider taking trips to Memphis so she can continue to care for my hair. Truly.Thanks, All!!
April Blankenship
1668864445
Pavo is a great salon. It’s a beautiful space, with very attentive staff, & the hours are perfect for my schedule. My stylist is Liv & she always does a great job, I trust her completely with my hair!
Shane O.
1665297247
Beth is #awesomeness and the business has a great website for reserving your appointment.
Tammy House
1665225360
Sarah is the greatest!! I travel 600+ miles for appointments with her because she’s amazing at coloring, cutting & styling exactly the way I like it. She takes time & care to get it exactly right. I’ve used Aveda products for the last 17 years & my health hair is the best proof that it’s worth the money. The Pavo Salon is great too. The atmosphere there is happy, cozy & very friendly.
Grant
1661896872
We recently moved to Memphis. I had assumed it’d take several months before I found my place / stylist. I went to Jason S. at the East Memphis location in March and have returned ever since. He does an excellent job on fading, texturizing, and styling. He’s easy to talk to. I’ll color my hair occasionally and he’s able to do that for me in the future. I have no doubt he’ll do great when the time comes. I cannot recommend him enough. Go see him!
Susie Morgan
1661693717
I live out of town and went in to buy Aveda products… I used to use Aveda then my salon dropped it…I have tried many things but nothing satisfied!! The girls at the counter were SUPER helpful when I asked what to use. I described what I needed, they suggested and I am so satisfied!! Thank you!!
Kimberly So
1660866735
I just love Cheyenne! She is talented, professional, and sweet. The front staff are ways kind and accommodating. If you aren't a client.... you should be!
Monica K.
1659888938
Loved this place ! Got a facial from Deren and it was amazing!! This place is so beautiful and inviting. All of the staff is so pro and friendly. I am...
Sally Shultz
1658671295
Pavo has gain a life long customer! The staff were amazing! Everyone was friendly, kind, and prompt to help. My stylist, Rose gave me the best hair cut I have received in years. She was attentive, listened, and worked with my hair until she got the cut just perfect! I am looking forward to having my hair cut at Pavo again!
Karen L. Harris-Coleman
1658370480
Simply the best hair salon that is professionally run. The quality of the workmanship, products, ambience is wonderful. A great staff of people and I have been a customer since 1997!! They are simply the best.
Kim Riggs
1656687022
Gloria is a fantastic hairstylist. My son has both thin and thick hair and in the past he has had trouble finding the right cut to add volume to his hair. She patiently listened to concerns and together found a solution that would work for him. Now his hair has more volume and curls with no products and no styling.
Danette Gallegos
1655566886
I had the best experience. Brooke colored my exactly how I wanted. I love my hair now. I went through 5 hairdressers in Memphis before I found her.
April Massey
1654893806
Great color, cut and people!
Karen L. Harris-Coleman
1654777028
Simply the best hair salon that is professionally run. The quality of the workmanship, products, ambience is wonderful. A great staff of people and I have been a customer since 1997!! They are simply the best.
Tiffany Lau
1654002909
I have been trying to find a decent hair stylist since moving to Memphis five years ago, but has always been a failure until I found Liv Snow! I hope and pray that she will never leave Pavo as she, in my opinion, is one of the best hair stylists I have encountered so far in Memphis. She is sweet, kind, very knowledgeable, etc (I am also Asian btw, nobody can ever get my hair right but Liv did!). She cut my hair exactly the way I wanted it and I am extremely pleased with the results. If anyone is looking for a great hair stylist, please book an appointment with Liv! Thank you for all that you do!!
Amy Shaw
1653836216
Scot Robison has been my hair stylist for more than a decade. I like the professional, efficient service at Pavo, and the courteous, friendly staff always makes me feel welcome. I love Aveda products, and Scot is a talented stylist who I am proud to also call my friend.It’s a great salon!
Kris Harter Ledyard
1653223513
Great Color and hair cuts. Friendly environment and staff.
Karen H.
1653026939
Scot is an excellent stylist. The staff is welcoming and efficient. The Aveda products carried by the salon are top notch. The location of the salon is...
Elizabeth W.
1651554620
I have been using Pavo Salon at The Well for over two years now. I highly recommend it for hair cuts, hair color, blow outs and facials. My hairdresser,...
Corey Easterwood
1651351588
I had a massage today with Ashley. Absolutely amazing.. Highly recommend.. Thank you Ashley.. Will see you soon Corey
Nikki Wright
1650855649
Shaun. What can I say? He's the best hairdresser I've had in my 59 years of living. He knew how to make the most of my fine, straight hair from my first visit. The hallmark of a great hairdresser is not only to give you a great style but to see what you COULD look like with your hair type, face shape, age, and coloring. And he can. Pavo is my forever salon. Can't recommend it highly enough!
B .P
1649291841
My stylist is better than yours but you can change that - go see Katelynn S
at Pavo Salon - The Well - Laurelwood (East). She's the best. I got highlights & hair toning today and my hair looks & feels better than it has in years. THANK YOU Katelynn,. Thanks for Pavo Salon having such an awesome & talented person on your team. She rocks! Love my stylist!!❤️see you soon
Erin Jaffe
1644249460
Jess M did a great job, and offered great advice on style/color! I get so many compliments 🙂
Yumiko Montgomery
1640202675
I honestly walked in super anxious about coming to a new salon and getting my hair cut by someone I knew nothing about and walked out feeling so confident in my haircut and my new stylist! I highly recommend Jacqueline. She’s incredibly friendly and very professional. I’m thrilled to have found Pavo and Jacqueline and as long as I’m in Memphis, I’ll definitely keep coming back.
Chelsea Fullerton
1639235078
David gave me an amazing haircut! I had really long hair and told him I wanted to chop it off, and he took it from there. He advised what length would look best on me and then quickly made it happen. I’m so happy with how it turned out!
Molly Kanter
1635034646
I moved to Memphis 6 years ago and hadn’t found a salon that worked for me until I came here! Bre did a fantastic job with my haircut and color. I came in wanting to make a big change and she did a great job. She was professional, kind and made me feel at home. I will be back 😊
Kayla Dearman
1632789164
Cheyenne was so easy to talk and she did an amazing job with my hair! I look forward to many more visits! I highly recommend her!
Mati Marst
1599939480
Maggie Bearden is a miracle worker! She transformed my dead Covid hair into art, seriously. Beautiful salon, beautiful stylist....I felt very pampered!
Andria Krutz Shoe
1595640976
Super friendly, super COVID respectable! We were greeted outside and given everything we needed to get to our spot safely. Love the layout, big and beautiful. Love the staff! Can’t wait to go back!
Miranda P.
1539975985
I had my hair cut by JESSICA back in July and LOVED her work. She gets long, straight-ish hair and gave my bicep-length locks SOFT layers that fell...
Heather Mohrmann Furr
1529676103
Jessica is a wonderful stylist! She is very thorough and is so patient when I want to try something new!! She is excellent with my color and I would recommend her to anyone needed a stylist!
Lisette Alaniz
1519168753
Jacqueline was awesome �. I really vibed with this place, very welcoming. Will definitely come again.
