Privacy Policy

Your privacy matters to us. This page explains how we collect, use, and protect your information when you visit Pavo Salon and The Well Spa online.

 

Information We Collect

When you visit our website, we may collect basic site information to help us understand how guests use the site and improve the experience.

  • IP address
  • Browser type and capabilities
  • Pages viewed
  • Site search activity
  • General website usage information
  • Information submitted through contact forms, appointment forms, promotional forms, or related landing pages

 

How We Use Your Information

We use the information we collect to improve your website experience, respond to inquiries, support appointment-related communication, and better understand how guests interact with our site.

We also use Google Analytics and similar tools to review website traffic and performance.

 

Who Has Access to Your Information

Your information is accessible only to Pavo Salon team members and approved service providers who help us operate our website, booking systems, communications, payment processing, marketing, and related business services.

In limited cases, our web service providers may access information needed to maintain website functionality. Personal appointment, gift card, payment, or other sensitive information is not stored directly on this website unless clearly submitted through a website form.

 

How We Protect Your Information

We take reasonable steps to protect your information, including secure logins, restricted access, and account protections where applicable.

While no website or online system can be guaranteed completely secure, we work with trusted platforms and service providers to help protect the information you share with us.

 

Cookies

Our website uses cookies, which are small digital files stored in your browser. Cookies help us understand return visits, improve website performance, and create a better online experience.

Your browser may allow you to block cookies. Some parts of the website may work best when cookies are enabled.

Third-party services, including analytics or advertising tools, may also use cookies for tracking and reporting purposes.

 

Text Message Communications

If you opt in to receive text messages from Pavo Salon or The Well Spa, you may receive communications related to your guest experience.

These may include:

  • Appointment reminders and confirmations
  • Promotions and special offers
  • New service announcements
  • Salon news and updates

You can opt out of text messages at any time by replying STOP to any message. You may also contact us directly at 901-818-0773 or info@pavosalon.com.

 

Service Providers

We may work with trusted companies or individuals who help us provide certain services, including text marketing, credit card processing, scheduling software, shipping, data analysis, website support, and promotional services.

These service providers receive only the information needed to perform their services for our business.

We do not sell your personal information. We do not buy, sell, or share text messaging opt-in information.

 

Sharing Your Information

We do not share your personal information with outside parties for their direct marketing purposes.

Information may be shared only when needed to operate our business, comply with legal requirements, protect our rights, or support services you have requested.

 

Your Choices

You may contact us to ask questions about your information, update your communication preferences, or opt out of certain communications.

For text messages, reply STOP at any time to opt out.

 

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Pavo Salon & The Well Spa
Phone: 901-818-0773
Email: info@pavosalon.com

 

We’re always happy to help clarify anything you need.

Looking for salon policies? Visit our Policies page.
Explore our services.